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  • Every business is constantly striving to provide the best customer experience to its customers. Given a zillion things that can improve and often many blindspots, knowing the priorities and the best way to patch up imperfections in the customer journey would mean a huge advantage against your competitions.

    At Beyond Complaint, we point to our clients the most critical problem area and an end-to-end sustainable improvement solution by drawing from our industry-wide functional expertises and by extracting insights from siloed customer journey touchpoints for all industries.

  • Our Value

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    Customer Feedback

    We provide merchants feedback from their customers they may not otherwise receive.

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    Customer Loyalty

    We offer MOT opportunities that help brands achieve higher levels of customer satisfaction and build lasting customer loyalty.

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    Customer Experience

    We equip your team to deliver the desired Customer Experience based on Voice
    of Consumer insights through sector reports, training and or consultation.

  • Our Offerings

    Get all Three or start with One

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    per month

    Special Price

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    per 3 hour session

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    Subject to